ACCESSIBILITY HELPLINE
Accessibility and universal design can feel complex, but you do not have to figure it out alone.
No guesswork, just real support to help you move forward.
Have questions about accessibility or universal design?
Help is just a phone call away.
We offer personalized discovery calls for building owners, facility managers, and design professionals, tailored to help you confidently create inclusive, accessible spaces that meet legal standards and serve everyone effectively.
Thea and Darby are here to provide quick, clear answers and support you every step of the way. They bring fresh ideas, real world strategies, and practical experience to help you and your team maximize accessibility, avoid common pitfalls, and create spaces that work for everyone. Whether you need advice on working with clients and the disability community, figuring out when to start accessibility considerations, or avoiding costly mistakes, we are here to make it easier.
Every conversation is tailored to your needs, quick, clear, and focused on giving you real answers you can use right away. No question is too small, we are here to help you get it right from the start.
If you are working in the U.S., Thea can help answer ADA design questions. For those needing a deeper dive into the Americans with Disabilities Act (ADA) regulations and compliance, Darby can guide you through the details and help you go beyond minimum standards to real accessibility.
With both lived experience and professional expertise, Thea and Darby offer insights you will not find in a textbook, helping you create spaces that are inclusive, functional, and future ready.
Need help
with something
specific?
You might have questions about:
- Building code requirements and accessible design standards
- Accessibility legislation like the Accessible Canada Act, AODA, or ADA
- Human Rights Code compliance
- Quick checks to make sure your design drawings are practical and usable
- Finding reliable options and solutions to support your accessibility goals
Here’s what you can expect
We are here to support you, not to judge. Whether you are confirming one detail or need a little extra guidance, you are taking the right step by reaching out.
- We respond within 24–48 hours during the work week
- Most consultations happen over email to keep things fast and easy
- The more information you include when you reach out, the faster and more accurately we can support you
This is howit works
You will get professional advice you can use right away, with the opportunity for follow up if needed, all with transparent pricing and expert guidance you can trust.
- Submit your question and project details through our form
- Confirm your booking with a credit card hold
- Receive expert, actionable guidance within 24 to 48 business hours
- If needed, schedule a follow up consultation for additional support
Let’s talk
cost
- Flat rate: $250 + plus applicable taxes. A small processing fee applies to all credit card payments to cover transaction costs
- We require a credit card hold to confirm your booking and keep scheduling fair for everyone
Tiny but
mighty print
- These discovery meetings are intended for professionals seeking to enhance the accessibility of their built environments. They are not sales pitches.
- They provide quick, project-specific advice when you need immediate guidance.
- They are not a substitute for full accessibility consulting services where Level Playing Field follows your project from Pre-Design through to Occupancy.
- Some complex or detailed questions may need a longer session.
- If extra time is needed, we will always discuss any additional fees with you up front.
Let’s make accessibility easier and create spaces that welcome everyone, together.
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Connect With Us
Calgary Corporate Headquarters
403-612-7970
For media inquiries please contact:
media@levelplayingfield.ca
Corporate Headquarters
#800, 322 11 Avenue SW
Calgary, Alberta, Canada T2R 0C5